Contact Us

We're here to help! Whether you have questions about your order, need assistance with sizing, or just want more information about our products, our team at Velvi Studio is always happy to assist.

📩 Email Support

For all inquiries, please reach out to us at:
VelviStudio07@gmail.com

Our customer support team typically responds within 24–48 business hours.

💬 What We Can Help With

  • Order questions & tracking updates

  • Product details & sizing help

  • Exchanges & returns

  • Shipping information

  • General store inquiries

🕒 Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (Local Time)
Saturday – Sunday: Closed

If you contact us outside these hours, we’ll get back to you as soon as we’re back online.

📦 Order Issues

Having trouble with your order? Please include the following in your email to speed up the process:

  • Full name

  • Order number

  • Email used at checkout

  • A brief description of the issue

  • Photos, if applicable (for product or shipping concerns)

📱 Stay Connected

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